Tastebuds Collective Limited

Effective Date: 26/09/2024
Tastebuds Collective Limited ("we," "us," or "our") is committed to protecting and respecting your privacy. This privacy statement explains how we collect, use, and protect your personal information in connection with your membership in Tastebuds Collective Limited.

1. Who We Are
Tastebuds Collective Limited is a non-profit limited by guarantee company that serves as a hub for food and drink innovators in the East of England and beyond. We are the home of over 250 members and operate a membership-based network.

2. What Information We Collect
We collect the following personal information for the purposes of administering your membership and providing related services:

  • Full Name
  • Email Address
  • Phone Number
  • Business Name
  • Job Title
  • Postal Address
  • Payment Information (for paid memberships)
  • Preferences related to events, newsletters, and other communications
  • Information provided by you during any events, surveys, or feedback forms
  • Basic company information (employee numbers, indicative turnover…)

3. How We Use Your Information
We collect and use your personal data for the following purposes:

  • To process your membership application and manage your membership
  • To provide you with access to member benefits, events, and networking opportunities
  • To send you newsletters, event invitations, and updates on collaborations and opportunities
  • To handle payments and manage any financial transactions related to your membership
  • To gather feedback to improve our services
  • We will only use your data in ways that are lawful, fair, and transparent.

4. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To administer your membership and provide the associated services.
  • Legitimate Interests: To keep you informed about relevant updates and events.
  • Consent: Where required by law, we will obtain your consent to send you marketing communications. You can withdraw your consent or choose which information you receive at any time by either contacting us at info@tastebudscollective.co.uk or via the options button from the marketing emails you receive. 


5. How We Share Your Data
We do not sell your personal data to third parties. However, we may share your information with trusted partners for the purpose of delivering services related to your membership, such as:

  • University of East Anglia as delivery partners
  • Advisory board members and directors of Tastebuds Collective
  • IT service providers hosting the data
  • Public Sector funders for performance monitoring purposes and to support funding bids

These third parties are required to maintain confidentiality and security standards in line with UK data protection law.


6. How We Store Your Data
Your personal data will be stored securely within the UK or the European Economic Area (EEA). We take appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse.


7. How Long We Retain Your Data
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including fulfilling legal, accounting, or reporting obligations. If you choose to cancel your membership, we will delete your information after 1 year, unless otherwise required by law.


8. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:

  • The right to access your data and receive a copy of it
  • The right to correct any inaccuracies in your data
  • The right to request the deletion of your data
  • The right to restrict or object to how your data is processed
  • The right to data portability
  • The right to withdraw consent (where applicable)

To exercise any of these rights, please contact us at info@tastebudscollective.co.uk.


9. Contact Us
If you have any questions or concerns about this privacy statement or how we handle your personal data, please contact us at:

Tastebuds Collective Limited

info@tastebudscollective.co.uk

You also have the right to file a complaint with the Information Commissioner’s Office (ICO) if you believe we are not complying with data protection laws.


10. Changes to This Privacy Statement
We may update this privacy statement from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.